Return and Refund Policy
Thank you for shopping at Fouchard.co. We want to ensure you have a hassle-free experience with our return and refund policy.
## Fouchard.co Return and Refund Policy
We have a 60-day return policy, which means you have 60 days after receiving your item to request a return.
### Return Eligibility
To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
### How to Start a Return
To initiate a return, contact us at info@fouchard.co.
### Restocking Fee and Return Shipping
There is a $50 restocking fee, and we will cover the return shipping cost.
If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
For any return questions, you can always contact us at info@fouchard.co.
### Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and make it right.
### Exchanges
The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, make a separate purchase for the new item.
### European Union 14-Day Cooling Off Period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification. As above, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
### Refunds
We will notify you once we have received and inspected your return and let you know if the refund was approved or not. If approved, you will be automatically refunded on your original payment method within 10 business days. Please remember that it can take some time for your bank or credit card company to process and post the refund as well.
If more than 15 business days have passed since we approved your return, please contact us at info@fouchard.co.
Thank you for choosing Fouchard.co. We appreciate your trust in us!